Effective Date: 12/07/2026

Welcome to The Felt Sense. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

These Terms & Conditions govern your use of this website only. If you become a client of The Felt Sense, your therapeutic relationship will also be governed by a separate Client Service Agreement/Client Intake Form and informed consent documentation.

Website Information

The information provided on this website is intended for general educational and informational purposes only. While every effort is made to ensure the information is accurate and up to date, The Felt Sense does not guarantee that all information is always complete or current.

The content on this website should not be considered a substitute for individual therapy, medical advice, diagnosis or treatment.

Not a Crisis Service

The Felt Sense does not provide crisis or emergency support.

If you are experiencing a mental health crisis, are concerned about your immediate safety, or require urgent assistance, please contact emergency services by calling 000, attend your nearest emergency department, or contact an appropriate crisis support service.

Therapeutic Information

Articles, blog posts, downloadable resources, social media content and other educational materials are provided to support general wellbeing and increase understanding of mental health topics. Reading or using this information does not establish a therapeutic relationship between you and The Felt Sense.

Mental health is complex, and every person's circumstances are unique. Decisions about your health and wellbeing should be made in consultation with an appropriately qualified healthcare professional.

No Therapeutic Relationship

Accessing this website, sending an enquiry, or downloading resources does not create a therapist-client relationship.

A therapeutic relationship begins only after an initial appointment has been completed and both parties have agreed to commence services.

Appointments

Appointment requests submitted through this website are enquiries only and do not guarantee an appointment.

Appointments are confirmed only after you receive confirmation from The Felt Sense.

Fees and Payment

Fees for services are provided before your appointment and may be updated from time to time.

Payment terms, cancellation policies and Medicare or private health information (where applicable) will be outlined during the intake process and in your Client Service Agreement.

Privacy

Your privacy is important.

Personal information collected through this website is handled in accordance with Australian privacy legislation and the Privacy Policy available on this website.

Information submitted through website forms or email should not include urgent or highly sensitive information unless specifically requested.

Intellectual Property

Unless otherwise stated, all content on this website, including text, graphics, branding, logos, downloadable resources and images, is the intellectual property of The Felt Sense.

Content may not be copied, reproduced, distributed, modified or used for commercial purposes without prior written permission.

You are welcome to share links to this website or publicly available resources provided appropriate credit is given and the content is not altered.

Third-Party Links

This website may include links to third-party websites for your convenience (e.g., Halaxy for booking).

The Felt Sense is not responsible for the content, accuracy, privacy practices or availability of external websites and does not necessarily endorse the information they contain.

Limitation of Liability

To the maximum extent permitted by law, The Felt Sense is not liable for any loss, damage or injury arising from your use of this website or reliance on its content.

While reasonable efforts are made to maintain the website, uninterrupted access cannot be guaranteed, and The Felt Sense accepts no responsibility for technical interruptions or website availability.

Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or guarantees that cannot be excluded under Australian Consumer Law.

Changes to These Terms

These Terms & Conditions may be updated from time to time without prior notice.

The most current version will always be available on this website. Continued use of the website constitutes acceptance of any updated Terms & Conditions.

Contact

If you have any questions about this Privacy Policy or wish to access your personal information, please contact:

The Felt Sense

Email: hello@thefeltsense.com.au

Melbourne, Victoria, Australia.