Frequently Asked Questions
Your Questions About Medicare, Online Therapy and Neuroaffirming Support, Answered.
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At The Felt Sense, fees are set below the recommended AASW fee structure. A standard 50-minute session with The Felt Sense costs $210.
With a valid Mental Health Care Plan from your GP, you are eligible for a Medicare rebate of $89.50 per session (up to 10 sessions per calendar year). This brings your out-of-pocket gap to $120.50 per session.
If you have private health insurance that includes counselling as an extra you may be eligible for a partial rebate. Please contact your individual insurance provider for further information.
Reduced fees may be available. Please reach out to learn more.
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Both psychologists and Accredited Mental Health Social Worker are qualified, Medicare-registered mental health professionals who provide evidence-based therapy and offer Medicare rebates. While training pathways differ, both professions support people experiencing a wide range of mental health concerns. Psychologists focus more specifically on clinical/psychometric assessments and diagnosis, whilst mental health social workers take a holistic, systemic approach. This means considering the broader impact of relationships, life experiences, strengths, trauma and overlapping layers of disadvantage on wellbeing.
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Both have completed necessary qualifications to register as a social worker in Australia, however, Accredited Mental Health Social Workers have completed specialised training, assessment and examination to be recognised by the AASW as mental health specialists.
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Accredited Mental Health Social Workers are registered with Medicare and therefore able to provide rebated psychotherapy sessions.
Medicare rebates apply to both face-to-face counselling in Thornbury and online/telehealth therapy sessions, so you can access affordable, rebated mental health support wherever you're located in Victoria or Australia.
To claim your rebate, simply bring your GP referral and Mental Health Care Plan to your first session, or email it through prior to your first session.
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Bachelor of Arts (Psychology & Criminology).
Master of Social Work.
Registered Social Worker with the Australian Association of Social Workers (AASW) - Membership number: 497598.
Accredited Mental Health Social Worker (AMHSW) with the AASW.
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Yes, The Felt Sense provides face-to-face and online counselling for teenagers and young people aged 12 and up, available both in person and Australia-wide via telehealth. The Felt Sense supports adolescents with a range of presenting concerns, including school difficulties, identity and interpersonal challenges, navigating neurodivergence (including Autism, ADHD, and Pathological Demand Avoidance/PDA), and behavioural or emotional concerns.
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The Felt Sense accepts clients with a Mental Health Care Plan (MHCP) referred by their GP and self-managed NDIS participants. You don't need a referral to book - private, self-referred clients are always welcome at The Felt Sense.
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The Felt Sense offers face-to-face counselling in Thornbury, Inner Melbourne, from Prana House (Level 1/885 High Street, Thornbury 3071). We're a short walk from Thornbury Station and directly serviced by the 86 tram. Street parking is available on High Street, with free 1-hour parking on nearby side streets.
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Yes. Research consistently shows telehealth counselling can be just as effective as in-person therapy. Online counselling is especially valuable for people with busy schedules, neurodivergent individuals, rural and regional clients, and people with disabilities, who benefit from the flexibility and accessibility of therapy from home. All interventions at The Felt Sense - including EMDR - are adapted for online delivery, using tools like virtual whiteboards and shared digital resources.
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Yes, The Felt Sense offers after-hours counselling appointments, both online and in-person, for clients who need evening availability around work or school commitments.